Your Questions, Answered

  • Great question! My best recommendation is to stop anyone on the street who’s haircut or color you admire and ask them where they got it done. Don’t worry about bothering people, everyone loves a compliment- which is exactly what you’ll be doing by asking them because you love it! Or text 814-590-6186 and book a consultation!

  • Getting started is simple. Schedule a consultation and we can chat face to face or over the video call—we’ll walk you through the best service to meet your needs and find a time that works for you. A consultation is $30 and we do require a credit card to secure a time slot, but we do not keep your card on file. Should you decide to move forward with booking a service (yay!) your $30 will be applied to the service.

  • What sets Jenna apart from other hair stylists in Austin is no short list. She has been a cosmetologist for 14 years, with 3 generations of stylists knowledge behind her. She was trained as an apprentice and spent 5 years as Ruiz Salon- a world renowned salon known for its rigorous training program. She understands the importance of consistent results, running on time, and a professional, clean atmosphere. Her impeccable reviews on Booksy and Google both reflect this.

  • You can reach us anytime via texting the salon number 814.590.6186 or sending an email to thesalonaustin@gmail.com or you can book your consultation directly through any of the book online buttons.

    We do take Sundays off, but we will get to your questions first thing Monday morning.

  • We pride ourselves on full transparency with pricing available when you book. After an initial consultation, we’ll provide a transparent quote with no hidden costs. If Jenna feels you need an additional treatment or add on, it is the commitment of the salon to communicate this beforehand so you stay in the drivers seat. We also pride ourselves on being a non gratuity salon for the last 14 years, and this will never change.

  • Collaborative, honest, and straightforward. We're here to guide the process, offer multiple options depending on your budget and goals. In full transparency, Jenna does double book to keep her prices competitive to the market, so she does have a strict on time policy. If you are more than 15 minutes late, your appointment will need to be rescheduled and 50% of the service will be charged.

    This may sound harsh, but hair color processes in 45 minute intervals and working with chemicals can also be harsh, we take that very seriously here at The Salon Austin.

    So if consistent, timely results with a provider you can trust sounds ideal, please shoot us a text at 814.590.6186

    We cant wait to meet you!